Question 1

How quickly does KT Solutions respond to enquiries?

Accepted Answer

We respond to every enquiry within 1 business day. Most enquiries receive a reply within 4–6 hours during business hours (Monday–Friday, 9 AM – 6 PM IST).

Question 2

Is the consultation really free?

Accepted Answer

Yes. The initial consultation is completely free with no obligations. We discuss your goals, review your current website (if any), and provide an honest recommendation — even if the answer is that you don't need our services right now.

Question 3

Can we meet in person in Mumbai?

Accepted Answer

Yes. KT Solutions is based in Mumbai, Maharashtra, and we are happy to arrange in-person meetings for local clients. For clients outside Mumbai, we conduct all consultations via video call.

Question 4

Do you work on weekends or public holidays?

Accepted Answer

Our standard business hours are Monday to Friday, 9 AM to 6 PM IST. We do not work weekends or public holidays, but urgent support for existing clients is handled on a case-by-case basis.